Updated Terms Effective Date:

April 12, 2025

Website:

www.M2Clinic360.com

Email Contact:

[email protected]


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

M2Clinic360 ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes unrelated to the direct delivery of services. All text message originator opt-in data is kept strictly confidential and used only for authorized communication.

1. Information We Collect

Personal Information:

~ Name, email, phone number, and mailing address

~ Payment and billing information when requesting quotes or services

~ Consent records and timestamps for all communication preferences

Non-Personal Information:

~ IP address, browser type, and device data

~ Cookies, usage analytics, and website traffic data

Customer Communication Data:

~ Inquiries and contact form details

~ Appointment or service requests

~ Feedback and service history

2. How We Use Your Information

We use this information to:

~ Provide and improve our services

~ Schedule consultations or billing assessments

~ Communicate about services, reminders, or support requests

~ Enhance site performance and user experience

~ Ensure data accuracy and security compliance

3. SMS Messaging & Compliance

By opting into our SMS messaging, you consent to receive non-promotional texts including:

~ Appointment reminders, updates, and support notifications

Opt-In & Consent:

~ SMS is only sent to users who have explicitly opted in

~ We store timestamped opt-in records

~ Our program adheres to TCPA, CTIA, and other applicable laws

Opt-Out Instructions:

~ Reply "STOP" to unsubscribe at any time

~ You will receive a confirmation and will not receive further messages unless you opt in again

~ Opt-out requests are honored within 24 hours

Message Frequency & Content:

~ Messages are service-related only (unless promotional consent is separately provided)

~ Frequency may vary based on engagement

Support & Carrier Info:

~ Reply "HELP" for support or contact us at [email protected]

~ Standard message/data rates may apply

~ Carriers are not responsible for delayed or undelivered messages

SMS Data Protection: We will never sell or share your SMS opt-in data, including consent records. We may use subcontractors to help deliver SMS services, but they are contractually bound to uphold this privacy.

4. Information Sharing & Disclosure

We do not sell or rent your personal data. We may share it only with:

~ Service providers for appointment scheduling or payment processing

~ SMS platforms solely for delivery of opted-in text messages

~ Legal authorities when required to comply with the law

~ Parties involved in a business transfer (e.g., merger), under confidentiality

5. Data Security

We maintain physical, technical, and administrative safeguards to protect your data, including:

~ Encryption in transit and at rest

~ Role-based access control and secure backups

~ Ongoing staff training and regular system audits

~ While no system is 100% secure, we use industry standards to minimize risk and respond promptly to any breach in accordance with applicable law.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

~ Monitor website performance

~ Track user interaction

~ Personalize the browsing experience

~ You can disable cookies through your browser, but doing so may affect functionality.

7. Your Rights & Choices

You have the right to:

~ Access or update your personal information

~ Withdraw consent for future communications

~ Opt out of SMS by replying "STOP"

~ Opt out of email by clicking “unsubscribe”

~ Request details about how your data is handled

~ File a complaint with a regulatory body if needed

~ To exercise your rights, email [email protected].

8. Third-Party Links

We may link to third-party websites. Their privacy policies apply independently of ours. Please review their terms before sharing your data.

9. Changes to This Privacy Policy

We may update this policy. The latest version will always be available at www.M2Clinic360.com/privacy-policy. If major changes occur, we may notify you via email or a website banner.

10. Contact Us

M2 Med Solutions, LLC / DBA M2Clinic360
~ Phone: (860) 740-5775
~ Email: [email protected]
~ Website: www.M2Clinic360.com

~ By using our services, you consent to this Privacy Policy.